Monthly Archives: January 2011

Loyalty Based Management = Peak Performance

Loyalty is more that a powerful emotion, it drives companies to peak performance. In my book Humanity at Work:  Encouraging Spirit, Achievement and Truth to Flourish in the Workplace, I describe what Frederick Reichheld called “loyalty based management”. This business … Continue reading

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Are we running short of adult supervision?

          I am by nature imbued with a strong sense of optimism. I believe most all problems are manageable-few more than a bump in the road. I am, however, more than a little concerned that there is a dearth of … Continue reading

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ITS WHAT YOU DO THAT MAKES YOU WHAT YOU ARE

As a senior executive at a large pharmaceutical company, I was occasionally asked to take on reporting responsibility for additional operational departments.  Upon meeting with the first new department, I spoke in enthusiastic terms about who I was and my … Continue reading

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How Many Ticks Are Left On The Game Clock?

I am not one for specific New Year resolutions. It seems we come up with all means of rules and admonitions. Not much fun, is it? I would rather we direct our intentions to the gifts and blessings that are … Continue reading

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